Frequently asked questions
Am I responsible for setting up on the day
No, all the chairs are dressed by us on the day nothing else for you to worry about.
What are the covers made from?
The covers are made from polyester and cotton and have a non-crease linen look.
Is there a minimum order quantity?
yes, minimum odrer quantity is 50.
What will i be charged if i order 150 covers but i only require 120 covers on the day?
You will only pay for what you require on the day.(As per final invoice amount).
If you have any further questions please contact us.
Terms & Conditions
All deposits paid (£75 for non package bookings, 25% of total invoice cost for all package bookings) are non-refundable.
Full payment is required 28 days prior to the event. If payment is not received 28 days before we will assume that our services are no longer required and a cancellation charge will be administered, this will be 50% of the total quantity ordered. No cancellation fee will be applied if booking is cancelled 56 days before the event.( deposit is non-refundable in all cases)
All prices include fitting and removal from the venue.
All covers are laundered and pressed prior to fitting and any accidental staining of the covers is acceptable i.e food, drink, and shoe marks from guests on the bottom of the covers. Any damage which is considered to be caused outside of the above i.e standing on covers, tears, rips, ink stains (drawing), burns, candle wax etc may result in additional charges for laundering or repair or replacement.
Replacement charges are £6.50 for covers and £1.50 for sashes, this also includes any shortfall in the amount of hired covers supplied for the event and collected from the venue (it is the hirers responsability to ensure that all hired items are are present on collection whilst at the venues) . Any shortfall costs of other hired items for packages can be obtained on request ie. vases, mirrors etc. All hired items remains the property of chic covers at all times.
payment of deposit and/or signature on order confirmation is deemed by Chic Covers that you have read, understood and accepted the Terms and Conditions.
