Chic Covers Weddings

Chair Cover Hire & Venue Dressing 0121 423 1107 / 07769 686160

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Frequently asked questions
 
Am I responsible for setting up on the day
 
No, all the chairs are dressed by us on the day nothing else for you to worry about.
 
What are the covers made from?
 
The covers are made from polyester and cotton and have a non-crease linen look.
 
Is there a minimum order quantity?
 
yes, minimum odrer quantity is 50.
 
What will i be charged if i order 150 covers but i only require 120 covers on the day?
 
You will only pay for what you require on the day.(As per final invoice amount).
 
If you have any further questions please contact us.
 
 TERMS & CONDITIONS
A non-returnable deposit of £75 for chair cover hire or in the case of a package 25% of the total bill is payable at the time of booking

 

The balance invoice will be sent to you,  prior to the date of the function for which the hired items

are required after final numbers have been received from you. This must be paid in full not less than 28 days before the function. Please check your invoice carefully to ensure that everything you have ordered is shown, as the invoice will form our checklist when we are decorating your function. Please inform us of any mistakes immediately. If payment is not received 28 days before  the event we will assume that our services are no longer required and a cancellation charge will be administered this will be 50% of the full balance outstanding.

 

Prices include fitting and removal from the venue.

 

Payment may be made by cash, Debit or credit card  or bank transfer– Visa , Mastercard, etc (are all accepted).No payment by amex or electron.(Please note credit card transactions carry a 2% service charge) VENUE DECORATION WILL NOT BE UNDERTAKEN AT THE FUNCTION IF PAYMENT HAS NOT BEEN RECEIVED BY THE DUE DATE.

 

Alterations to the original order can be made up to 28 days prior to the function at which time the final

invoice will be prepared and the materials ordered from our suppliers. ANY ALTERATIONS MADE

AFTER THIS TIME WILL BE SUBJECT TO AN ADDITIONAL CHARGE.

 

It is essential that the telephone number and name  of the venue wedding coordinator be supplied to us that we may

arrange a time to construct your decorations. Venue Styling  is a very time-consuming job and can be done on the day of the function – so access to the venue may need to be earlier than you may expect. We cannot be held responsible for any problems which may arise from our not being able to gain access to the venue at a time suitable to us.

 

All chair covers are laundered and pressed prior to fitting and accidental staining is acceptable i.e food, drinks and shoe marks at the bottom of the cover. Any staining or damage which is considered to be unacceptable i.e – standing on covers, tear or rips, cigarette burns, ink or wax etc, will result in additional charges. Current  replacement charges are £8.00 for covers and £1.50 for sashes. Other hired items are charged at current replacement rate.

 

The safe keeping and return to CHIC COVERS WEDDINGS, of returnable fixings, display pieces and hire or loan equipment is the responsibility of the client unless otherwise agreed. This includes any shortfall in the amount of covers or equipment hired (vases, mirrors, t-lights, bay trees etc). You will be notified on any shortfall within 48 hours of the event. Payment is required by client upon receipt.

 

The contract is binding on both parties unless amended by mutual consent

 

Balance refunds cannot be made on functions cancelled less than one month before the event. Events that are re-scheduled require an additional deposit and are subject to availability.  Suitable insurance should be taken to cover this eventuality